We understand that life is hectic and sometimes things come up. We here at Citylink want to make your experience as pleasant and seamless as possible. A question we get asked a lot is “Can I change my booking?” and the answer is, yes! Keep reading to find out the terms and conditions of amending your booking with Citylink.
You can amend your booking with Citylink up to 3 hours in advance of the departure time of that service from the first stop.
Please note there are no changes permitted to promotional fares purchased online.
We are happy to change the time and date of your booking but we cannot change the destination.
How to manage your booking:
When you go to our website www.citylink.ie, click “Manage my Booking” in the top left corner as seen below:
When you click on the “Manage My Booking” section the following page will appear:
Enter your booking reference number which can be found in your confirmation email, or if you chose to have your ticket text to your mobile, your booking reference number can also be found here. You will also need to enter the email you used to book your initial journey.
Once you have submitted these details, you can proceed to change the date and time of your booking. Your new ticket will be sent to your email.
We have a fantastic sale for our students for the month of November. All online student single tickets between Galway – Dublin City – Dublin Airport only €10! (Return journeys only €20).
You can even book now for future journeys months in advance and continue to save! Tickets purchased at this price are effective from the 01/11/2019 onward. Book online at www.citylink.ie to avail of this offer.
View our timetables below for the routes included in this offer:
Galway – Dublin City – Dublin Airport
Dublin Airport – Dublin City – Galway
For more information and to view all of our timetables click this link.
🙌 Citylink was in the stands as Connacht sealed their first win of the Pro14 aginst Benetton at the Sportsground. Outstanding performances by Caolin Blade, Tom McCartney, Conor Fitzgerald and a superb solo effort by Kyle Godwin ensured a comfortable victory.
🚌 Citylink are the official coach providers to Connacht Rugby, driving Connacht Rugby forwards in the hail rain or snow.
At Citylink, we recognize travel can prove stressful, here are a few simple tips to help you along the way.
Travelling to Dublin Airport can often prove an anxious journey. Allow us here at Citylink to take care of the main guidelines you need to remember before embarking on your journey to Dublin Airport.
1. Give yourself enough time
Always allow yourself extra time when travelling to Dublin Airport, this cannot be said enough. It is impossible to predict what may come in your way or what the weather may be like, therefore allowing that extra time gives you that peace of mind. As a rule of thumb we advise 3 hours for transatlantic flights & 2 hours for all flights in Europe. That is to allow 3 hours for Terminal 2 and 2 hours for Terminal 1.
Enjoy priority security with Dublin Airports dedicated Fast Track lane. Fast Track minimises any waiting time and gets you through Security in less than 10 minutes and also it gets you 10% off on Airport shopping. So if you’re tight on time or simply want more time to shop, grab a bite to eat or relax before your flight, our Fast Track service allows you make the best use of your airport travel time.
Fast Track access is priced between €5.99 – €7.99 and is dependent on date and time of travel. This may be worth your while especially if you plan to make a purchase in Duty Free.
How often do you get the reminder-Do not forget your passport! This happens far more often than you think on our Eireagle and Citylink Airport services. Keeping a print and digital copy of your passport for further travel just incase.
4. Essential luggage tips
Don’t forget to pack an adapter, battery charger, first aid kit, phrase book, insect repellent and suntan lotion if appropriate for your destination. If there is anything you’ve forgotten to include, don’t worry, you’ll find most travel essentials on sale at one of many airport shops.
There are two ways to check in. You can check in online 24 hours ahead of time and go directly through security or you can check in manually at the airport at a self-service check-in kiosk or the old fashioned face to face check in option. Always check on your luggage allowance which can vary airline to airline.
We hope the following tips can act as a guide to helping you plan your trip away with as much ease as possible. If you have any additional queries in relation to any of our Airport services, do not hesitate to get in contact with our Citylink team. We also have a FAQ section to answer any questions you may have.
Snoozles is located right beside the city coach station in Galway’s City Centre in a safe, semi-residential area, yet only seconds walk from Eyre Square.
The city coach station is on our doorstep, serving Citylink customers to & from Galway Centre.
Snoozles is a brand new, spacious purpose built hostel with over 122 beds. All rooms are of high standard boasting modern hostel facilities & ensuites. Why not relax in our common room and avail of TV, DVD Player, Internet Kiosks, Book Library, have a game of pool or simply relax after an eventful day exploring Galway. Snoozles customers love it so much some have become permanent residents for the academic year. Snoozles is a hub of activity on the weekends
Snoozles gets the Citylink seal of approval for all your Galway City Centre Hostel needs
Kinlay Hostel boasts a mix of private rooms and dormitories. Guest facilities include a common room with a pool table and TV, a fully equipped self-catering kitchen and a dining room. A free breakfast and high-speed WiFi, as well as free computer usage, free luggage storage, free printing and free city maps, are all provided to guests.
Located on the corner of Eyre Square in Galway City, the multi award-winning Kinlay Hostel is 1 minutes’ walk from both the coach and train stations.
This hostel is described as ‘Top Choice’ in the current edition of the Lonely Planet’s guide (but more importantly has made it onto the Citylink Top 10!).
Kinlay Hostel boasts a mix of private rooms and dormitories. Guest facilities include a common room with a pool table and TV, a fully equipped self-catering kitchen, and a dining room. A free breakfast and high-speed WiFi, as well as free computer usage, free luggage storage, free printing and free city maps, re all provided to guests.
Friendly, clean, safe and central with great facilities – and always great value for money.
Light breakfast included along with free internet and Wi-Fi enabled rooms and free tea and coffee all day.
Sleepzone offers free internet (with several terminals) and free Wi-Fi plus international power sockets for those with their own laptops. Sleepzone is just 100 metres from Eyre Square and three minutes’ walk from the coach station where our Citylink coaches depart.
Galway City Hostel is one of Galway’s best hostels conveniently located 2 minutes from the Coach Station. Galway City Hostel has a bright modern look with top-class facilities. The Galway Hostels facilities boast free Breakfast each morning, universal plugs, Free Wi-Fi, secure storage in each room, a fully equipped kitchen, a common room and free use of an I-mac with free printing. The Galway City Hostel was awarded the Best Hostel in Ireland award in 2017 by Hostelworld International.